Shipping policy
Thank you for your purchase from Kowa. We are committed to providing a seamless ordering experience, including the prompt and reliable shipping of all machine vision products.
Processing and Handling Time
Orders are typically processed and shipped within one to two business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods
Kowa ships all products via UPS or FedEx.
We do not ship parcels using USPS.
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Expedited shipping options are available at an additional cost, which will be calculated at checkout.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email that includes your tracking information. This email will be sent on the same day the shipment is processed, allowing you to monitor the delivery status of your order.
Contact Us
If you have any questions or concerns regarding the shipment of your order, please contact our customer service team at 📧 customerservice@kowa.com
We are here to assist you and ensure your shopping experience is as efficient and smooth as possible.